Terms and Conditions

Terms and Conditions of From Thailand

This legal notice applies to all purchases made by you through the website under the domain name www.fromthailand.net

fromthailand.net warrants that it has the right to supply all products offered by it on the website and that the products will substantially comply with their description.

Purchase of products from our shop

fromthailand.net does not promise that products are necessarily available, and all products are offered for sale subject to availability. The price of the products shall be the price listed on the website on the date of your order. Some of our products are sold through Amazon, and are subject to the terms and conditions of Amazon.

Product usage

fromthailand.net cannot and will not be responsible for the misuse or unauthorized and improper use of products sold through our website. Furthermore you agree that you will not misuse the products and/or services sold here.


Products are invoiced in Euros at the price prevailing at the time you place your order.

Your Account

You may register with us when purchasing items using this Website. You are responsible for maintaining the confidentiality of your account user name and password and for preventing unauthorized access to your account. You accept responsibility for all activities that occur under your account or password, so please take all necessary precautions to ensure that the username and password is kept confidential and secure.


You may pay for the items which you order online by supplying your credit/debit card details on the secure online payment gateway PayPal or by sending funds via Bankwire (if the option is available).


All our prices include VAT. Please note that in certain countries you may have to pay VAT, Customs Duty or Excise Duty before you can collect your goods.

Cancellation/Returns Policy

fromthailand.net have the right to cancel any order you make for any product before shipping. You may cancel your order before the item is released but you will be responsible for the bank / PayPal fees charged to fromthailand.net

Once your order is placed we do not accept returns or exchanges.

Please note that fromthailand.net not responsible for damages or losses that occur during shipping. This includes: merchandise broken during and on delivery; damages that occur while opening (such as cuts/tears from opening packages with sharp tools); lost mail due to wrong addresses or undeliverable; lost packages due to customs issues.


We send purchased products to you by regular Thai postal service or EMS (faster but more expensive) on demand. It is your responsibility to ensure that the delivery details you provide are accurate and complete. Otherwise, we will not be able to deliver your purchase. Please mind that delivery time may vary from a few days up to 3 weeks. Some items are sold by Amazon, some items are fulfilled by Amazon, and some are flat out by other sellers. From Thailand is not responsible for the shipping of items bought through Amazon. These items are shipped by Amazon or other sellers.

Whenever you see the term “Ships within 2-5 business days” it means that it will get to the post office within 2-5 business days. Actual shipping time will vary by where you are. Handcrafted products such as home decoration items, rattan baskets, amulets or bracelets may be delivered within 1 week.

Changes in Terms of Service

We may modify or terminate our products and/or services at anytime for any reason and without notice, including the right to terminate or modify with or without notice, without liability to you or any other user or third party whatsoever. You hereby agree we reserve the right to modify these Terms of Service at any time without notice. You agree to review these Terms of Service each and every time you visit or order so that you will be apprised of any changes.

From Thailand

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